Terms Of Service

Privacy and Terms and Conditions Description of Business Grassmann-Blake Inc. is an American owned jewelry manufacturer with a finishing manufacturing facility in NJ and a Production manufacturing facility overseas. We produce both fashion jewelry and custom produced Fine Gold and Silver jewelry. We also produce custom Fashion jewelry and custom Promotional items. Terms and Conditions Payment and shipment terms may vary on individual items. Ordering: Please use the shopping cart for all orders placed on this site! Payment Methods: Grassmann-Blake Inc. Inc. accepts American Express, Paypal, Visa, Mastercard, PayCash, Discover, Cashier's Checks mailed in advance, Google Pay, bank transfers and ACS Debits. Sorry we cannot accept personal or company checks. Grassmann-Blake Inc. Inc. ship-to locations: We ship WorldWide.Please review the section on Shipping and Handling charges. These charges are discussed in the Shopping Cart section. These charges are based on actual courier rates without any handling fee. Unless otherwise noted, shipping fees are not refundable under any circumstances. If free shipping is offered, it is offered for a maximum of 6 pounds and only for the first shipment of a package. (If, for some reason, the package is returned, the second shipping charge is not free.) We do not offer free shipping on International Orders. Since insurance is not normally available on shipments to the following countries, we cannot ship to these countries: Afghanistan, Iran, Angola, Iraq, Bangladesh, Poland, Bulgaria, Romania, Burma Rwanda, Burundi, Seychelles, Congo, Slovenia, Cuba, Sudan, Ethiopia, Nigeria, Syria India, Yemen, and Indonesia. Other countries may be added to this list. We will ship to these countries but only if you pay with wire transfer or ACS debit and if you take full responsibility for the package once it leaves our facility. Due to varying custom laws, we are not able to inform you whether you will incur custom fees. Although we are able to provide some information, it is only provided as a guideline. We do not provide legal advice on customs law. Please consult with a qualified attorney or customs expert before making your purchase decision. It is our understanding that USA customers may incur up to a 7.3% custom fee which must be paid upon receipt of the item when receiving items sent from outside the US. European customers incur a 20% VAT tax. If you are in the USA or Europe, please check with your local customs department for the necessary details! We use UPS as our standard parcel carrier. Sorry we cannot ship to APO and other military locations or PO Boxes except with very special arrangements for large orders. These orders must be pre-paid with wire transfers only. We are not responsible for misdirected shipments. All orders are shipped using the address provided by the customer. The address is verified electronically using UPS Address Verification. If the shipping address cannot be verified using the UPS Address Verification, we cannot provide a Delivery Guarantee. In these cases the customer assumes responsibility for misdirected, returned, or lost packages. If the package is returned the customer must re-pay the Shipping charges to receive the order again. If the package arrives at the address that you provided and the address turns out to be an incorrect address, you may find that it will not be acknowledged or returned by the receiver. And if it is not returned by the receiver, we are not responsible for the loss. All shipments sent using UPS include the first $100 insurance provided by the carrier. The customer is responsible for the charge for insurance for the remaining value of the package. We will add insurance to each package to ensure against lose. Although insurance prices may change without notice, the following are the current insurance charges: $2.70 for the first $100 (after the first $100 paid for by the courier) and $.90 for each additional $100 in value or portion thereof. Sales Tax A Sales tax of 8.0% is charged to NJ residents who do not have an NJ Sales Tax Certificate on file with us. Please fax the sales tax certificate to us for our files if and only if, you live in NJ or have a portion of your business in NJ. Customer Service & Return policy: All sales are final. Some of our jewelry is made in custom sizes for you and we invest a great deal of time in this effort. Since we incur the upfront manufacturing costs at our manufacturing facility, we require you to pay us upfront as well. Your upfront payment is a full deposit on your jewelry and once you pay for the jewelry there are no returns. Your payment is your commitment to the purchase of the jewelry. Should you reverse payment in some manner, you will still be responsible for the full value of the jewelry. We will seek all legal means to recover the loss. If the jewelry you receive is damaged in transit, please retain all interior and exterior packaging. You must report the damage within 2 business days. We will apply for the insurance to cover the loss. We may require documentation from you in the forms of a letter and photo. You may be asked to show the damage to a representative of the carrier. You may be asked to return the damaged merchandise to us to show the insurance company. Insurance claims may take as long as 21 days to resolve. Since the shipment is FOB Prescott, NJ, USA, we are not responsible for any shipment lost or damaged. We will, however, place the insurance claim for you! For customer Service, please call 928-778-9585 M-F 8:00 AM to 5:00 PM PT. We will address any concerns you might have. We answer our email within 3-4 hours and always within 24 hours. We will address your email concerns as fast or faster than if you place a phone call to us! Please remember that some of our jewelry may be custom produced. It may take 2-3 days to finish the order before it is ready to ship. Please be patient! The beautiful jewelry which is the result of our stringent quality control and careful production will be well worth the wait! Additional Information: Typographical Errors In the event a product is listed at an incorrect price or with incorrect information as the result of a typographical error, staff error, or error in pricing or product information received from our Production Factory, gbclasp.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. gbclasp.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and the credit card charged. If your credit card has already been charged for the purchase and your order is canceled, gbclasp.com shall immediately issue a credit to your credit card account in the amount of the charge. In order to provide you with as much detail as possible in our images, we may take close up images of the products. As a result, the actual size of the jewelry may be different from the size it appears on the site. Languages Spoken The official language of the site is American English. Please Note: None of the products offered for sale by Grassmann-Blake Inc.. or any of its affiliates or subsidiaries are, unless otherwise stated, sponsored or endorsed by any celebrities or other famous persons. No celebrities or other famous persons are associated or affiliated with Grassmann-Blake Inc., its affiliates or subsidiaries, in any way. Any similarities between the names or images appearing on this website and any celebrities or other famous persons is purely coincidental. PRIVACY Please review our Privacy policy, which also governs your visit to Grassmann-Blake Inc., to understand our practices. ELECTRONIC COMMUNICATIONS When you visit Grassmann-Blake Inc. or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. COPYRIGHT All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Grassmann-Blake Inc. or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Grassmann-Blake Inc. and protected by U.S. and International copyright laws. All software used on this site is the property of Grassmann-Blake Inc. or its software suppliers and protected by United States and international copyright laws. Some of the jewelry presented here may be protected by its respective designers by copy write law. Copying the design in any way is a violation. The copywritten designs are protect by United States and International copyright laws. LICENSE AND SITE ACCESS Grassmann-Blake Inc. grants you a limited license to access and make personal use of this site. You may not to download or modify the site (other than page caching) without the express written consent of Sun Grassmann-Blake Inc. This license does not include any resale or commercial use of this site or its contents; This license does not include any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Grassmann-Blake Inc. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Grassmann-Blake Inc. and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing the name of Grassmann-Blake Inc. or trademarks without the express written consent of Grassmann-Blake Inc. Any unauthorized use terminates the permission or license granted by Grassmann-Blake Inc. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Grassmann-Blake Inc. so long as the link does not portray Grassmann-Blake Inc., Inc. , its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logo of Grassmann-Blake Inc. or any other proprietary graphic or trademark as part of the link without express written permission or when using our unmodified linking materials and banners. Typographical Errors In the event a product is listed at an incorrect price or with incorrect information as the result of a typographical error, staff error, or error in pricing or product information received from our Production Factory, gbclasp.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. gbclasp.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and the credit card charged. Price Changes Given the fact that the prices of the precious metals are very volatile, there may be prices changes that reflect this volatility. These changes do occur and may lead to price variances that are not immediately corrected on the site. Given the nature of the product, gold bonded and silver bonded, we can assure you these price variances are minimal. If your credit card has already been charged for the purchase and your order is canceled, gbclasp.com shall immediately issue a credit to your credit card account in the amount of the charge. In order to provide you with as much detail as possible in our images, we may take close up images of the products. As a result, the actual size of the jewelry may be different from the size it appears on the site. YOUR ACCOUNT If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. While Grassmann-Blake Inc.. does sell products for children, it sells them to adults, who can purchase with a credit card. If you are under 18, you may use Grassmann-Blake Inc. only with involvement of a parent or guardian. Grassmann-Blake Inc. and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion. RISK OF LOSS All items purchased from Grassmann-Blake Inc. are made pursuant to a shipment contract. This means that the risk of loss and title for items pass to you upon our delivery to the carrier. United Parcel Service (UPS) is our preferred shipping carrier and is the only carrier for which we can assure that claims for loss or damage will be honored. For this reason we are able to initiate claims for loss or damage. While we offer other shipping methods, UPS is the only carrier that we can assure will provide reimbursement for claims of loss or damage. We are not able to guarantee reimbursement from any other carrier for damaged or lost packages. We always provide tracking information for all packages. Beyond this it is the responsibility of the purchaser to make any claims for lost or damaged merchandise shipped using any other carrier. PRODUCT DESCRIPTIONS Grassmann-Blake Inc. and its affiliates attempt to be as accurate as possible in all areas of product description, delivery, etc. However, Grassmann-Blake Inc. does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Grassmann-Blake Inc. itself is not as described, your sole remedy is to return it in unused condition. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY Grassmann-Blake Inc., Inc. ON AN "AS IS" AND "AS AVAILABLE" BASIS. Grassmann-Blake Inc. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Grassmann-Blake Inc. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Grassmann-Blake Inc. DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Grassmann-Blake Inc. ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Grassmann-Blake Inc. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. APPLICABLE LAW By visiting Grassmann-Blake Inc., you agree that the laws of the state of NJ, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Grassmann-Blake Inc. or its affiliates. DISPUTES Any dispute relating in any way to your visit to Grassmann-Blake Inc. or to products you purchase through Grassmann-Blake Inc. shall be submitted to confidential arbitration in NJ, except that, to the extent you have in any manner violated or threatened to violate Grassmann-Blake Inc.'s intellectual property rights, Grassmann-Blake Inc. may seek injunctive or other appropriate relief in any state or federal court in the state of NJ, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. SITE POLICIES, MODIFICATION, AND SEVERABILITY Please review our other policies, such as our Privacy policy, posted on this site. These policies also govern your visit to Grassmann-Blake Inc. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. OUR ADDRESS Grassmann-Blake Inc., Inc. 58 East Willow St. Millburn, NJ 07041 

There is a 20% restocking fee on any and all returned orders. We are THE manufacturer, so we often plate and manufacture items JUST for you. For this reason, we must charge a 20% restocking fee to cover the labor and manufacturing of your order. Thank you for understanding.

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